Privacy Policy

1. Introduction

This Privacy Policy describes how Xenopus 1 (“we,” “us”) collects, uses, and shares information when you use xenopusdiet.com and place orders for our products.

2. Information We Collect

When you use our site or place an order, we may collect:

• Name and contact information (email address, phone number)
• Institution or organization name
• Shipping and billing addresses
• Payment information (credit card details are processed by Stripe and are not stored on our servers)
• Order history and communication records
• Account credentials if you create an account

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Generate and send invoices
• Arrange shipping and delivery
• Communicate with you about your orders, account, or inquiries
• Maintain records for accounting and business purposes
• Improve our site and services

4. Third-Party Services

We share information with the following third-party service providers as necessary to operate our business:

• Stripe — processes credit card payments. Stripe receives your payment card details directly and is subject to its own privacy policy.
• Intuit QuickBooks — used for invoicing and accounting. Receives customer name, contact information, and order details.
• FedEx — used for shipping and delivery. Receives recipient name and shipping address.
• Resend — used for transactional email delivery (order confirmations, shipping notifications). Receives your email address and message content.

Each of these providers operates under its own privacy policy and data handling practices.

5. No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, including maintaining order records, complying with legal obligations, and resolving disputes. You may request deletion of your account data by contacting us.

7. Security

We use reasonable technical and organizational measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Cookies and Analytics

Our site may use cookies or similar technologies for basic functionality such as maintaining your session. We do not use third-party advertising trackers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes are posted constitutes acceptance of the revised policy.

10. Contact

If you have questions about this Privacy Policy or your data, contact us at questions@xenopusdiet.com.